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Member support

How can we help?

GoCambyo support can help with account access, safety reports, listing concerns, exchange references, and privacy questions.

Effective July 27, 2026

Contact support

Use the support contact supplied with your private-beta invitation. A monitored public mailbox must be configured before beta invitations are sent.

What to include

  • Your Member ID and a short description of what happened.
  • The relevant listing, offer, exchange, message, or report reference when available.
  • Screenshots that do not expose passwords, verification codes, or unnecessary personal information.

Protect your account

GoCambyo support will not ask for your password or verification token. For an immediate emergency or threat to personal safety, contact the appropriate local emergency service first.